The Preferred Candidate will have Audio/Visual experience and will be the primary backup for all of the Audio/Visual Technicians.
At an intermediate level, provides second- and third-tier technical computer support, such as configuration, installation and troubleshooting of computer hardware and software. Provides support to IT users for all aspects of end-user computing and desktop-based software. Provides audio/visual support and operations at board functions, community events, customer meetings and town hall meetings located in Austin and throughout the LCRA service area.Participates in the testing and evaluation of new hardware and software. Supports mobile work force. Documents solutions to problems and develops end-user guidelines. This position utilizes knowledge and experience in own discipline but is still building higher-level knowledge and skills. Receives a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
Four or more years of experience in supporting client computer hardware, client computer software or peripherals such as audio/visual technology in a networked environment. A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.