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Process Improvement Spec Sr

Process Improvement Spec Sr

# Positions 

More information about this job

General Overview

At a senior level, develops sustainable, repeatable and quantifiable business process improvements.  Analyzes and measures the effectiveness of existing business processes.  Researches and utilizes knowledge of best business practices within and outside the organization to establish benchmark data and develop recommendations for process improvement.  Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost.  Develops metrics and cost-benefit analysis to support proposals.  Develops and provide training on process changes.  Typically works on processes that affect entire business units or are used company-wide.  Processes may include external vendors and customers or other stakeholders.  This position utilizes in-depth knowledge of best practices and experience in own discipline to provide and improve services.  Takes a new perspective to solve complex problems.  Works independently and receives minimal guidance.  Acts as a resource for colleagues with less experience.  May direct the work of other staff members.

  • Researches, evaluates and documents processes.  Develops recommendations for improvements based on research and knowledge of best practices.
  • Reviews results of past internal audits and existing internal controls to assure that adequate controls are in place and that trackable metrics are established.
  • Works with process owners to finalize process improvements and document process changes.
  • Prepares analysis and develops business cases for process changes or capital projects.
  • Designs and delivers appropriate communications and training programs to ensure that process improvements take place.
  • Maintains knowledge and awareness of current industry trends, best practices, current methods and technologies related to assigned processes.
  • May provide on-the-job training and guidance for colleagues with less experience.

This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.

Minimum Qualifications

Nine or more years of experience in process improvement or experience relating to the area of specialization required to perform the job, including three or more years of experience in process improvement.  A degree(s) in business, accounting, economics, engineering, project management, information technology or operations management or relevant field may be substituted per LCRA guidelines for certain years of experience.