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Business Systems Analyst II/Sr

Business Systems Analyst II/Sr

# Positions 

More information about this job

General Overview

At an intermediate to senior level, serves as a liaison between technical staff and end-users of software application(s) to ensure functionality and efficient use of systems to support moderately complex business processes.  This position may specialize in a particular business process and the related enterprise application (such as PeopleSoft, Maximo, etc.) or may be involved in the implementation of various applications to support multiple business processes.  Formulates and defines information technology systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.  Analyzes business processes and user needs, documents requirements and processes and translates into system requirement specifications.  Designs new or modified processes and procedures to solve complex problems considering technology system capacity and limitations and form of desired results.  Leads application upgrade/enhancement efforts and communicates changes.  When specializing in a particular enterprise application, designs related training materials, tests application for errors, writes documentation and trains end-users in the use of the application.  This position works at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.  Utilizes in-depth knowledge of best practices and experience in own discipline to provide and improve services.  Takes a new perspective to solve complex problems.  Works independently and receives minimal guidance.  Acts as a resource for colleagues with less experience.  May direct the work of other staff members.

  • Acts as the liaison between business departments and technical staff to enable technical solutions to business needs, either through development of new software or through purchase and configuration of software.  Develops business cases for technical solutions and participates in build vs. buy decisions on technology project teams.
  • Analyzes business operations to understand process strengths and weaknesses to determine opportunities to automate/improve processes and functions.  Designs new or modified processes to enable technical solutions and process automation.
  • Documents business requirements to be used in developing technical solutions.  Manages changes to system requirements from project initiation to final implementation to ensure that requirements have been met.
  • When specializing in a particular enterprise application, partners with technology staff and vendors as needed in software development, configuration and/or upgrade/enhancement efforts.  Leads project planning and communicates status to management.  Configures purchased software to desired functionality.  
  • When specializing in a particular enterprise application such as PeopleSoft or Maximo, supports end-users of the application in areas such as: assigning user access with appropriate level of security, coordinating review and audit of user access, designing training materials, training end-users, designing and delivering complex reports in support of business operations, maintaining online system documentation, researching and correcting moderately complex system errors and tracking system issues and resolutions.  Performs testing to ensure proper operation of the system.  May develop test plans and test cases.
  • May lead the development and implementation of standardized procedures for business systems analysis, business process mapping and business requirements documentation.
  • May utilize business process management tools to translate process maps and process measurements into system level implementation.  May provide recommendations on selection/upgrades of these tools.

This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.

Minimum Qualifications

Six or more years of experience in developing and documenting business requirements and serving as a liaison between business partners and IT.  A degree(s) in business, computer science, information systems or relevant field may be substituted per LCRA guidelines for certain years of experience.

Preferred Qualifications

  • Desire to work in a functional role within a corporate department supporting enterprise-wide reporting
  • Strong data visualization, BI reporting, dashboard development, and presentation skills
  • Strong OBIEE skills, including BI Publisher, Smart View, and Essbase
  • Intermediate SQL skills
  • Familiarity with data warehousing concepts, including dimensional modeling
  • Knowledge of ERP and work management systems (i.e. PeopleSoft and Maximo)
  • Expert proficiency in Microsoft Office Suite, especially Excel
  • Knowledge of business systems analysis and business process management techniques
  • Advanced skill in written, verbal, and presentation skills
  • Advanced analytical and business problem solving skills, including qualitative and quantitative analysis
  • Skill in facilitating communication between business groups, users, and IT developers
  • Skill in documenting and presenting information to a non-technical audience
  • Skill in planning, scheduling and prioritizing work with the ability to balance competing high priority work demands
  • Skill in documenting moderately complex business problems/processes
  • Capacity to work as part of large project teams with multiple competing priorities
  • Ability to meet deadlines under tight time constraints
  • Strong sense of customer service for internal customers
  • Must be a self-motivated, energetic, detail oriented team player passionate about producing high quality BI and analytic deliverables