At an entry to senior level, performs duties in the field to assist with planning, designing, installing, maintaining and operating LCRA’s telecommunication networks which consist of digital trunked radio, microwave, and fiber technologies. Technologies may consist of Sonet, DWDM, MPLS, LAN/WAN, VoIP, and wireless network technologies that support LCRA’s Transmission , Water , Wholesale Power, and Enterprise Services; including hydromet, generation and substation operations. This position utilizes knowledge of best practices and experience in own discipline but is still building higher-level knowledge and skills. Receives a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.
Assists with installation and maintenance of field equipment with others. May perform final test, verify proper operation and release equipment for service. Interprets schematics, drawings and technical manuals necessary to install, repair and align equipment to specifications.
Assists with implementing and maintaining vendor specific operating and management software. Assists with researching, analyzing and implementing software patches or hardware changes
Provides technical support to all telecom customers, technicians, analysts and engineers.
Assists with analysis in the evaluation of new products and services. Acts as a resource for colleagues with less experience.
Assists with providing proactive diagnostic and analytic measures to ensure system reliability and overall system health.
Assists with advising on cost effective telecom solutions that meet stringent security and reliability requirements.
Follows Telecom Incident and Change Management processes.
Drafts, updates and follows detailed work instructions relating to telecom network maintenance.
Develops and updates preventative maintenance programs. Ensures schedules and maintenance intervals are met.
Interfaces with vendors in accordance with approved Supply Management processes and procedures.
Documents changes made to systems or equipment through appropriate communications and record keeping practices. Documents work into logs, files, system prints and other records and through communications, both verbal and written, with other team members and supervisors.
May provide on-the-job training and guidance for colleagues with less experience.
Maintains a clean work area; office, shop, field sites and vehicle.
Technicians in the tower crew climb towers up to 600 feet to install and maintain equipment.
May perform trunked radio and radio system maintenance and installation.
Performs work by traveling independently or with a small crew to various locations as scheduled.
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.